We’re based in The Netherlands but our partners are based in LA and Latvia and ship your orders for us, so don’t be alarmed. Orders will be shipped from either LA or Latvia, based on your location.
Shipping
If your order is a gift going directly to the recipient I can include a personal message, all prices will be hidden on the receipt. Please let me know in the “note to” box during checkout.
The printed apparel are folded and packed into a double poly bag. Posters are shipped in kraft tube boxes with plastic end caps ensuring protection during shipment. We try to be as ecofriendly as possible.
Some products might be shipped separately because they are packaged differently. Tracking is included in shipping. Please remember that shipping around any holiday can be very unpredictable and Priority Upgrades are recommended to ensure faster delivery times!
Shipping will take approximately 3 – 5 business days after notification. Shipping to Canada usually takes 5 – 10 business days. Worldwide shipping might take 10 – 20 business days, excluding delays by customs.
••••• IMPORTANT NOTE: International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees •••••
Payment
I accept PayPal in US Dollars and Euros. Payment must be made in full before the item is shipped. If you have any issues with the payment please do not hesitate to contact me and I will assist you in anyway that I can. Customers in the Netherlands can pay with a direct bank transfer or Tikkie if they wish, please contact me directly is you want to use this method.
Returns
If you are unhappy with your order for any reason, please contact me within 14 business days of receiving your package. I will do my best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis. Custom products can not be returned.
Additional policies
I do accept custom orders please notify me before ordering. And I’ll try to make you as happy as I can. Custom orders will be an additional €5/$5, excluding caps, they are $10 more because an embroidery card has to be made.